Congress Toys with Dying Postal Service
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  • ljgude

    Australia Post is doing fine thank you very much. That the government lets them put the rates up may be a big part of it, but efficient administration coupled with aggressively moving into a variety of services not traditionally found in Post Offices help to keep the institution going and take advantage of existing infrastructure. They put them in shopping malls instead of separate building now. You can pay all manner of bills which is much appreciated by people who don’t have computers or are uncomfortable with online banking. Essentially, the PO clerk has an online banking terminal and does it for you. They also train their people to treat the public in a pleasant fashion. There are some excellent people in the US PO, but it is hard to keep up esprit de corps in a failing institution. Some of the good things that stand out about the USPS that are better than Australia is that the USPS will pick up mail and packages and they have those ‘if it fits, it ships’ post boxes – and trackable too. But I think the big difference is all the money losing direct mail that they are forced to carry. In Australia that junk mail gets delivered by private contractors. The is no Saturday delivery and no mail pickup. I actually think the USPS system of picking up mail is an extra service they should be charging for. I see you can now ship online from home and not have to go to the PO. So good for the USPS. Looks to me they just need more autonomy form Congress.

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